How do vulnerability and connection transform the support profession? In Part 2 of "The Art of Being Dead Inside," host Sarah Caminiti continues her discussion with Stephanie Lundberg. They explore balancing professionalism and emotional openness, the challenges of support teams, and the need for companies to recognize their value. The episode also highlights the limitations of AI, the power of human connection, and the importance of communication, transparency, and prioritizing well-being over profit.